Frequently Asked Questions
We’re a UK-based concierge and guardianship-style service that supports students through every part of university life from arrival to graduation.
Because being far away is hard. We’re here when you can’t be to make sure your student is safe, happy, and supported.
Yes, we have trusted partners and service coverage across major UK cities and universities
Absolutely. Our 24/7 helpline is available for both students and parents.
Our team speaks English, Mandarin, and Cantonese.
Yes! We can customise services for your student’s exact needs — just contact us.